Service Excellence

The winner of this category will give outstanding assistance and advice to those who buy or use the business or organisation’s products or services. They will be able to provide customer testimonials to back up their submission. ​


Terms and Conditions

  1. You may enter up to 3 categories
  2. All entries as well as supporting documents must be submitted online, if you have any queries about hard copies of evidence please contact the team
  3. The competition is open to all businesses Nationally who commenced business prior to 1st January 2016 or for a New Business between 1st January 2016 and 31st December 2017
  4. Entries are £65 + VAT per application
  5. Entries are open to ANY size business
  6. Please see individual awards for specific rules
  7. The comments made on your application form should be accurate to the best of your knowledge
  8. The Judges will be representatives from each of the sponsors and guest judges, who are well respected experts in their field
  9. The Judges reserve the right to move your application to another category or to add you to another category
  10. The Judges’ decision is final and no correspondence will be entered into.
  11. By entering these awards, you agree to our business partners and sponsors having access to your contact details
  12. Entrants must be available for consultation with the judges should the need arise
  13. By entering the awards, you agree to partake in publicity of the awards including the use of any images taken
  14. Should a category not receive sufficient entries, it will be withdrawn from the Awards Ceremony
  15. Entries will only be accepted through the official online form
  16. Entry is solely on your application form, there will be no site visits
  17. The closing date for all entries is the 20th September 2018 at 5pm
  18. We reserve the right to extend the deadline
  19. All finalists will be required to attend the Grand Final evening at their own cost
  20. Please note that due to the nature of the Awards Night, Children under the age of 16 will not be able to attend.
  21. The Grand Final takes place on Friday 7th December 2018 at 12 noon, Wembley Stadium
  22. Refund policy – Entry Fees, there is 50% refund within 45 days of closing date and zero refund within 30 days of closing date
  23. Refund policy – Grand Final Tickets , there is a 50% refund within 45 days of event and zero refund within 30 days of event

Please note:   Any financial information provided will be treated in the strictest confidence and will not be disclosed to anyone other than the panel of judges.

If you have any questions please email or call 01908 542720

Award Submission


Only pay when you have completed your application

Entries Closed